Auto Claims Service
Titan knows your life doesn't stop just because your car does, which is why we work hard to process your claim efficiently and get you back on the road. Call us to file auto insurance claims, check on an existing claim or if we can help you with any of our other services.
Reporting car insurance claims
To report car insurance claims or to check on an existing claim, please call 1-800-926-3168.
Seeking reimbursement for towing
If towing is included in your coverage, fax a copy of the bill to 1-866-201-2423. Please include your name, phone number, policy number and any other relevant information. A Titan associate may contact you.
Filing a broken windshield or glass claim
To file a broken windshield or glass claim, please call 1-800-926-3168 and select glass only damage. You will be connected to Safelite AutoGlass, our glass claims administrator.
Report your windshield insurance claim anytime
Titan provides 24-hour windshield insurance claims reporting service anywhere in the country. We work closely with a third-party glass claims administrator, Safelite AutoGlass, who provides fast and convenient repair service whenever and wherever you need it. Safelite can help arrange for windshield repair/replacement at the glass shop of your choice, at a location convenient for you.
Tips to submit a car windshield insurance claim
Please have the following information handy when making a claim: your policyholder card number, your vehicle year, make, model and body style, and the date of the incident.
To process your windshield claim, you will have to answer a few questions about the vehicle. You will also be asked when and where you would like the repair performed. At the end of the call you will receive a referral number to allow you to track your claim.
Checking on an existing auto insurance claim
Personal and Commercial autos
For personal car insurance and commercial auto insurance claims, please call 1-800-926-3168. A member care representative can help you locate the proper claims adjuster or manager.