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Many of Titan’s Operational and Maintenance (O&M) core strengths are derived from our experience in the support of DOD test and evaluation facilities and associated operations. These services encompass the full spectrum of DOD Command, Control, Computers, Communications and Intelligence (C4I), and Automated Information Systems (AIS), including implementation, integration, and operational maintenance life-cycle support.
Titan provides operational maintenance support of DOD messaging systems and components, security enclaves, and complete Local Control Centers (LCCs) of the Defense Message System (DMS) for numerous DOD Service and Agency activities. Prior to DMS, Titan provided full operational maintenance life-cycle support services supporting DOD's AUTODIN systems and communications infrastructure. Titan is well prepared and staffed to provide all services listed in the Operational Maintenance Support Area.
Titan Supports the Following Operational Maintenance Support Functional Areas:
- Multi-tiered computer platforms, operating systems, computer environments and facilities
- Help desk and customer IT support
- Comprehensive networks and data communications
- Enterprise Resources Processes (ERP) implementations
- Diverse IT tools, maintenance tool-sets and operational processes
- Business intelligence, database, data warehouse, data mining, data storage
- Desktop services and local area networks
- Enterprise operations, customer systems and after hours monitoring and reporting
- Web-hosting, operational and applications
- Electronic mail, messaging and directories
- Systems and IT facilities/property security
- Remote maintenance monitoring, sensing and support operations
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